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Returns
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Send all returns to:
Harcourt Education
465 S. Lincoln Drive
Troy, MO 63379 |
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Returns Policy |
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All Harcourt Trade Publishers books in salable condition
may be returned to Harcourt. Credit for returns will be based on the
account's average discount with Harcourt from the previous calendar
year. This policy applies to all Harcourt Trade Publishers imprints
but does not include short discount titles.
No returns will be accepted for the following:
• books returned in unsalable condition
• books purchased on a nonreturnable basis
• limited editions
• titles returned three months after being declared out-of-print
Any returns not meeting the foregoing criteria will be sent back to
the customer at the customer's expense.
All returns of books received by the account in damaged condition
must reach Harcourt within 60 days of invoice date.
When returning books, please enclose a copy of the itemized packing
list and indicate the chargeback number on the outside of each carton.
Shipping costs for returns must be prepaid by the customer. Harcourt
Trade Publishers will not accept responsibility for shipments of returns
made by untraceable methods. All claim of nonreceipt, credit issued,
or returns not credited must be made within 90 days of the invoice
date, credit date, or return date.
For further information on Trade returns, contact:
Ana York - Trade Customer Service
Phone: 1-800-543-1918 |
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| Last Updated: 6/5/2008 |
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